General Conditions

USE OF THE WEBSITE

Any trademarks or service as well as trade names and photos are bottesetbaskets.com property. No use thereof shall be made without the written consent of bottesetbaskets.com. The logo, designs, advertisements, text and images described or displayed on this website are the intellectual property of bottesetbaskets.com and should not be used without permission.

 

INVENTORY

In case of an inventory or price error, Bottes et Baskets reserves the right to cancel an order, in which case you will be refunded.

 

REFUND AND EXCHANGE
NO AUTHORIZED REFUND.
NO EXCHANGE AUTHORIZED ON ITEMS ON SALE.

If by mistake we send you the wrong product or bad size, we will gladly cover the cost of return. However, if you are not satisfied with your purchase, have changed your mind regarding your choice or have not been careful about the size selected, you will be responsible for returning the product at your expense and paying for the shipping of the item in exchange also.

In case of exchange, the item must be returned via the delivery service used by Bottes et Baskets. A slip will be sent to you by e-mail upon request. The return will have to be made within the fifteen days following the online purchase. If the item is not returned to the store via the postal service company initially used, Bottes et Baskets is not responsible for the shipping fees you will be charged. In case of exchange, the item must be returned in a condition identical to that in which it was purchased. In the case of a product exchange, all items must be returned in their original packaging, together with the original labels.

 

CHANGE IN POLICY

This policy replaces all previously disclosed information about our information practices. We reserve the right to change this policy at any time. If our information practices change in the future, you will be notified through the publication of this new policy on our website