A delivery fee of 15$ will be automatically added to orders.
NO REFUND.
EXCHANGE OR CREDIT NOTE ON REGULAR PRICE PRODUCT.
NO EXCHANGES OR REFUNDS ON ITEMS PURCHASED ON SALE.
If by mistake we send you the wrong product or bad size, we will gladly cover the cost of return. However, if you are not satisfied with your purchase, have changed your mind regarding your choice or have not been careful about the size selected, you will be responsible for returning the product at your expense and paying for the shipping of the item in exchange also.
In the event of an exchange, the item must be returned within 15 days following the online purchase. You must contact us at [email protected] and wait for our approval before returning a product.
Bottes & Baskets is not responsible for the cost that you will be charged for returning a product. In case of exchange, the item must be returned in a condition identical to that in which it was purchased and must be returned in their original packaging, together with the original labels.
Please note that we currently ship all across Canada, except for the following territories :
If an order is made from one of the mentioned territories, it will be reimbursed as soon as possible.
In the event of a defect, please contact us at 514 903-2060 or at [email protected]